If you've selected to manually send feedback to Jira, you'll need to do this from the feedback page.
To send feedback to Jira
Click the Feedback menu and select a feedback.
On the top shelf menu, click 'Send to JIRA'
Once you have sent the feedback to JIRA, this link will change to 'View in Jira'
If you click this URL, you'll be taken directly to the issue inside your JIRA with all of the feedback details including the screenshot and any original comments.
The Jira integration is available to customers on our Standard and Growth plans. To change your plan, please visit your Account Settings.