Welcome to Userback!
You'll be greeted every time you login by your project overview.
You can easily change projects by either clicking the Project drop down or clicking the Project menu on the top right.
Changing projects will always take you to the Overview for that project where you can see how much feedback you have collected, which users are assigned to this project and how people feel about your project (if you have a rating on your widget)
New projects can be added via the Project drop down and select '+ New project' or from the project menu, click the 'Create project' square.
Creating a new project will take you through a simple workflow to setup your new project and will ask you for some important information based on the settings you require. For example, is your project a local or a live project? Learn more about projects
Setting up your widget
Your widget settings are available from the Settings menu by clicking 'Edit widget'
Editing the widget will allow you to setup and customize your feedback widget. Learn more about widget setttings
The Feedback menu will display all of your feedback grouped by year. This can be easily changed along with the view from list to grid. Your feedback menu has basic feedback management such as assignment, workflow selection and bulk actions such as delete.
Selecting a feedback will take you directly into the feedback viewer which will give you all of the important information about that feedback including any comments, pins and screen annotations.
Learn more about viewing feedback
Many of the other features within Userback are very easy to understand.
Extension: Instructions on how to use a browser extension for your project. Userback has both Firefox and Chrome extensions
Insights: Understand more about where your feedback is coming from. Make informed decisions about your project.
Notifications: Setup email notifications for your feedback
Integrations: Connect with 3rd party apps such as Trello, Jira & Slack
People: Add your team to collaborate and assign feedback
Settings: Edit your widget code and other project settings
If you're not already using Userback to collect feedback and build a better product. Sign up now!