The Feedback Viewer is where you can see all the details about an item of feedback submitted to your account.
To access the Feedback Viewer, go to the Feedback menu and click on a feedback item.
In the Feedback Viewer you will see the screenshots, annotations and comments associated with your selected feedback item.
It also contains other useful information such as status, priority, category, history and the reporter's meta data.
In the History tab you will see a history of all the key events related to this feedback. This is particularly helpful when you need to see how this feedback has been managed by other members in your team.
In the Comments tab you can see a list of comments associated with your selected feedback.
You can also add new comments and make them visible to everyone or team members only. To learn more about comments, please refer to this help article.