Userback allows you to collect two types of feedback. Specific feedback, with pinned comments and drawing and general feedback.
You can easily disable the drawing option in the widget form by heading to your widget settings and selecting the General feedback option.
This will remove the 'Screenshot' button from the widget when a user clicks on it.
To update your widget:
- Select your project
- Click the Settings menu
- Click Widget Settings
- Progress through the widget settings options
Note: The drawing tools can not be completely disabled however, you may like to use our JS API to customize your widget and disable the drawing function