Your feedback widget can be customized to give multiple options for users in terms of how they give feedback.
If you only want to collect general feedback, then you can simply turn off the other options in your Widget Settings.
To update your widget:
- Select your Project
- Click the Settings menu
- Click Edit Widget
- Progress through to the Style tab
From here, you can simply hide the unwanted options. If you choose to only allow General Feedback, then users will automatically be directed to your feedback form to submit their feedback.
Note: The drawing tools can not be completely disabled however, you may like to use our JS API to customize your widget and disable the drawing function.