The final feedback form is used to collect additional information from reporters such as ratings, comments, and attachments and even allow reports to set a priority or assign feedback to a user.
Whilst it cannot be removed completely from the feedback process, it can be customized to remove unwanted fields.
To achieve this and update your widget:
- Select your Project
- Click the Widget menu
- Expand the Feedback Form card
- Remove the unwanted fields
From here, we also recommend updating the welcome message to say something more instructive such as ‘Click Send to submit your feedback’.