Connect Userback with Teamwork

Connecting your Userback account to Teamwork is easy! All you need is your Site Address and the API Token. Please see the detailed help doc from Teamwork if you have trouble in finding your site address or api token.

Once you have your Site Address and API Token ready, head to the integrations menu and select the project that you're integrating from the top project drop down menu.

Head to the Teamwork tile and click Activate

Enter your Teamwork Site Address and the API Token and click "Next"

Once you have authorised your Teamwork account, you'll need to configure the Teamwork integration by selecting a Project and a Task list. Feedback from Userback will be created in the selected task list.

Once saved, you can test your integration and send a test feedback to your Teamwork account by clicking the Test button.

Now that you've connected Userback and Teamwork, simply select when you would like feedback to be sent to your Teamwork account. You have the option to send feedback automatically when it is received in Userback or push feedback as required.

Now...go and create some feedback and check it out!

Here's an example of what to expect inside Teamwork once you've connected your Userback account 

The Teamwork integration is available to customers on our Standard and Growth plans. To change your plan, please visit your Account Settings.