When managing feedback in Userback, you can easily assign it to someone in your team via the Feedback Viewer.
But did you know you can also assign feedback via the widget when it is being submitted?
This is perfect for internal use cases like bug reporting and QA when it is only your team reporting feedback. To make things easier, you can use the Bug Reporting widget template
Here's how it's done.
- Select your Project
- Click the Widget menu
- Expand the Feedback Form card
- Enable the fields you require including Assign Feedback.
Now when you submit feedback, you can also assign it to a team member at the same time.